How to Place an Order on Mumbles & Things
I have a confession to make. I love shopping online. And I'm not alone, this is becoming the number one way that people buy goods.
It's convenient, you can shop from your couch in your PJs. It's generally less expensive because online retailers don't need to rent space in expensive real estate. You can compare products and read review.
For me it comes down to the fact that I don't need to interact with grumpy people in crowded buildings.
And when you buy online from a small business (like this one), an actual person (like me) does a happy dance!
So I thought I'd make your online shopping experience even easier by showing you exactly how to make a purchase on this website. It's easy peasy!
Create an Account
Below is a picture of the Mumbles & Things homepage (Update: it's changed a bit but it's basically the same). Many of my patrons enjoy returning again and again to buy new items. Having a customer account makes it easy to see what you have purchased in the past and how long it's been since your last order. You can also save your address and payment information for a smoother checkout process. (Pssst... People who make an account get free shipping on their next order!)
To log in to your account or make a new account follow these steps, it's super quick.
See that little armless person icon? Click that first.
When you click it you will see this box pop up. If you already have an account. enter that information here. You can select "Forgot Password?" if you can't remember. Click "Create account" if you don't have one yet.
That will bring up this screen where you can enter your information. Select the "Create Account" button.
When you are logged in you will see a form on the side of the screen that shows you how many orders you have made, and the methods of payments and address you have saved.
Close this so that you can go shopping.
Start Shopping
There are so many ways to shop on Mumbles & Things. The easiest would probably be to look through the collections. You can find these in the navigation bar at the top of the screen. What do all those things mean?
Collections
DIFFUSERS - These products include lava stones which means you can sprinkle a few drops of essential oils on them to carry the aroma benefits with you all day.
INTENTION - These products are perfect to help you focus your magical intent especially during a meditation practice. (Pssst... you can also shop by a products that have a specific Gemstone or Intention)
BRACELET SET - These are bracelets that are sold in a set, but that's probably obvious from the name).
SAVE THE BEES! - For every purchased bracelet from this collection, I make a donation to the Save the Honeybees Foundation to support their work educating the public about pollinator health, protecting the natural habit of pollinators and researching solutions to the decline in pollinator populations.
NATAL JEWELRY - These products are 100% unique to you. I make a bracelet or necklace to match the position of the planets in the sky at the moment of your birth. Each piece comes with a detailed analysis of your birth chart.
CELESTIAL JEWELRY - These items are inspired by the phases of the moon and the sun. They are made using stones that are aligned with the energies of these celestial bodies. (Pssst... You can also shop by a specific Moon Phase)
ASTROLOGY JEWELRY - Each astrology bracelet comes with a charm showing the symbol of the sign and a keyword or trait associated with it. The stones for these bracelets are selected based on their correspondence to the sign. (Pssst... You can also shop by a specific Zodiac Sign)
CHAKRA JEWELRY - These products are designed to help you when you are balancing or opening your chakras. The stones are carefully selected based on the chakra they are beneficial too. (Pssst... You can also shop by a specific Chakra)
EARRINGS - This is where you'll find baubles to hang from holes in your ears. :)
BEST SELLERS - The products that customers—like you—buy the most, or love the most, can be found here.
SALE - If you're looking for the quality of Mumbles & Things, but want it at a discounted price, check the sale section.
Related: How to Place a Custom Order and No Obligation, Custom Order Form
Quick View
You can look at products using the Quick View feature where you'll see more angles, zoomed in pictures, the price and the option to add to cart. This is convenient so you can look at many products without the need to load a new page each time.
Add to Cart
Once you've found the piece (or several) that you just can't live another day of you life without, you'll need to select the size. Measuring your wrist for bracelets properly, is an important step of the buying process, so make sure to follow the steps on the measurements page.
Select the quantity then click the add to cart button. You will see that the cart icon at the top of the screen (next to the armless person icon) now should have increased by the quantity you added. (In this case from 0 to 1).
Your Shopping Cart
If you click the shopping cart icon, you will be brought to the page pictured below. This is your cart. It will hold all of the items you wish to purchase for you until you are ready.
You may also use it as a wishlist, adding everything that calls to you and then coming to this page to narrow it down before placing the order.
When you are ready, click the checkout button.
Checking out
The checkout button will bring you to a page that looks like the one below. If you made and account and are already logged in, your email address will already be filled in and you will skip ahead to step two.
Step 1 - Contact Info and Subscribe
If you haven't logged in but have an account, make sure you click the sign in link to do so.
If you have no account you will need to enter your email address to complete the purchase. I will use this to contact you about order status or if I have any questions about your order form.
Whether you have an account or not, make sure the box is selected to sign up for the Mumbles & Things newsletter.
Here's what you get just for being a member of my community:
periodic updates about new collections and courses
exclusive offers and coupons for the shop
premium freebies and upgraded blog content
priority status for responses to your questions
access to the members only facebook group
Pretty cool, huh? I bet you want to sign up right now!
Click "Continue".
The rest of this is pretty straight forward if you've ever made an online purchase. Nobody is reinventing the wheel around here!
Step 2 - Shipping
Fill in the form and make sure you enter the correct shipping address. I will send it to the exact address you put in here, so be sure you typed it properly.
Choose you shipping option. I recommend USPS First Class. It usually arrives within the week and on occasion at the same time or sooner than a more expensive option shipped on the same day. (As a reminder, you can get free shipping on your next order by creating an account.)
Keep in mind that shipping time is not the same as processing time. This is a one woman operation. I hand make every item that is available to purchase. This takes time and I appreciate your patience. Typically, items ship out 1-3 days after the order is placed.
Read the Shipping Policy on this page to see rates for Domestic and International shipments and which International countries I currently ship too.
Click "Continue".
Step 3 - Notes and Additional Info
Here you'll have an option to enter any additional information.
If you are sending your purchase as a gift directly to the recipient, let me know here that you don't want anything that shows price.
Or if you have selected custom size before adding the item to your cart (or if you forgot but now want a different size), enter your specified measurements here.
Or if you just want to say hi, this is a good place (and the only place) to do so.
There is also an option to enter your name. This is especially useful if you have opted to sign up for the newsletter (and why would you not? It's seriously amazing). It's so I can call you by your human name instead of saying, "Hey you, with the face."
Click "Continue".
Step 4 - Payment
Next you will need to select your method of payment. All order are processed by trusted third-party partners. Mumbles & Things never sees or stores your sensitive information. You can read more about this in my Privacy Policy.
By default Stripe will be selected. This will mean you need to enter your credit or debit card information and billing address. You can select "Use Shipping Address" if it's the same so you don't need to enter it twice.
You can also choose to checkout using your PayPal account. Just click the PayPal tab then click the big yellow button that says "Continue with PayPal". Another page will open in your browser where you can log into your PayPal account.
Once you're logged in you will be able to click "Continue".
Step 5 - Review and Purchase
Now you can review your order form. Make sure you entered the correct address and credit card information. Double check the quantity you are purchasing so that you don't accidentally purchase duplicates (or that you have the number you need, if you want duplicates).
Enter a promo code if you have one (like if you received a free shipping code for creating an account, or you have a discount voucher that I sent to you because I value the people who are in my community.)
Everything looks good? Click that button that say "Purchase".
Order Confirmed
You should now see a screen that looks like this one. Keep track of you order number and make sure it matches the one in the email you will be getting shortly.
How exciting! You are now a soon-to-be owner of an original design from Mumble & Things.
The rest of the process is up to me. Once I receive your order, I will...
build it using carefully selected beads, charms and findings,
cleanse and charge it using incense and mantra,
write out the stone's (or stones') meanings and a personalized affirmation for you,
and, finally, package it carefully so that it arrives to you safely.
Orders generally take 1-3 days to process. Then there is shipping time after that. Most order arrive within the week though.
Thank you so much for being here!
When you support a maker, you're supporting more than just a product. You are supporting hundreds of hours of failures and experimentation. You are supporting them through days, weeks, and months of frustration and moments of pure joy.
You are supporting their heART and their soul.
Most importantly, you are supporting the maker to do something they love.
As a small business I strive to meet and exceed the expectations of each and every one of my patrons. I appreciate those who support me and am humbled when people wear my designs.
